Introducing Agent API
AI employees that work your systems the way your best people do. Learn more about Agent API
In production
Example: a customer on WhatsApp moves her delivery to Friday at 11:00 and asks for her invoice by voice note. The AI employee confirms the slot, sends the invoice and updates the CRM.
Custom AI engineered in-house for your operations. Best-in-class infrastructure brought into the UAE through exclusive regional partnerships.
Example: a caller moves an appointment to Thursday at 10:30, and the AI employee confirms it.
Every call answered in about half a second, day and night.
Inbound and outbound, 24/7 · 90+ languages, Arabic first · A live hand-off to your team
Example: one AI employee answers on WhatsApp, Instagram, email and web chat in turn, each conversation with its own customer.
One AI employee across every channel your customers use.
Campaigns and broadcasts · Integrations and analytics · Build, monitor and manage in one place
Example: ComplAI reads one call's transcript, the agent and the customer line by line, flags each line against the rules (pass, risk or breach), and adds a verdict for every call to one list.
Every recorded call checked against your obligations.
100% of calls reviewed · Every flag with its evidence · Made for regulated teams
Example: during a call the AI employee fills the service request in your CRM, choosing the category, sub-category and fault type from your own dropdown lists based on what the customer says. A supervisor agent checks every field against the call, catches a fault type that does not match, recommends the fix, corrects it and saves the record.
AI employees that work inside your own systems.
Your CRM, ERP and databases · A supervisor agent checks every entry · Live in 30 days
1,750,000
Calls handled to date
63+
AI agents in production
6+
Industries served
350,000+
Calls per month
xAIa runs renewal and data operations on voice AI for a leading UK utility brokerage.
500ms
Response time
xAIa answers every call and WhatsApp message for a healthcare operator, day and night.
3,000+
Leads reached per day
xAIa qualifies and follows up every lead for a real estate firm, across voice and WhatsApp.
Compliant
Across every stage
ComplAI, xAIa's compliance layer, analyzes 100% of recorded conversations for a regulated sales operation.
What changes
See what changes when the AI employee, the integration and the rollout come from one team.
Without xAIa
With xAIaWith xAIa
Time to value
Hire and train agents, then staff every shift before the phones are covered.
From pilot to production in 30 days. Calls are answered in about half a second.
Integration
Wire the phone system, the CRM and the AI tools together yourself, and maintain every link.
Agent API works inside your CRM and ERP the way your team does, on the phone numbers you already have.
Coverage
Cover nights, weekends and peak days with the people you have.
24/7, in 90+ languages, with 100+ concurrent calls and more than 57,000 in a single day.
Control
Review a sample of calls by hand.
Role-based access, audit logs on every action, PII redaction, and ComplAI checking every conversation.
Your AI adoption journey
Workflows, data and use cases mapped.
Use cases prioritized, roadmap set.
Infrastructure, models and telephony coordinated.
Agents built, integrated, tested, deployed.
Performance tuned, continuously improved.
Our delivery method
Day 1
We learn your business, workflows and systems.
Week 3
Agents engineered and tuned on real scenarios.
Week 4
Every scenario cleared before launch.
Day 30
Live in production. 30 days of Hypercare begin.
Security
Conversations and customer records stay in the UAE.
Access is role-based and logged, aligned with SOC 2, GDPR and PDPL.
Every action is logged, so a person can see what happened, when and why.
Insights
Most Vapi projects in the Gulf stall at the phone line, not the AI. xAIa is a Vapi service partner covering telephony, Arabic dialects, and post-call systems.
6 min read
xAIa's operating record after 1,000,000+ production calls: six findings on infrastructure, concurrency, 100% call review, governed data, campaigns, edge cases.
10 min read
The UAE has written agentic AI into policy: 50% of government services within two years, 80,000 staff in training, autonomous public servants already live. Here is what AI employees and AI agents now mean for enterprise and government across the UAE.
10 min read
